Comcast Xfinity Outage in Katy, Texas (2024)

Comcast Xfinity Outage in Katy, Texas (1)

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The latest reports from users having issues in Katy come from postal codes 77494.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

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In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 128,374 ratings

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Problems in the last 24 hours in Katy, Texas

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Katy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Katy, Texas (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Katy, Texas (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Katy, Texas (11)

    TV (12%)

  3. Comcast Xfinity Outage in Katy, Texas (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Katy, Texas (13)

    Total Blackout (8%)

  5. Comcast Xfinity Outage in Katy, Texas (14)

    E-mail (7%)

  6. Comcast Xfinity Outage in Katy, Texas (15)

    Phone (2%)

Live Outage Map Near Katy, Harris County, Texas

The most recent Comcast Xfinity outage reports came from the following cities:Katy and Sugar Land.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Katy, Texas (16)KatyInternet
Comcast Xfinity Outage in Katy, Texas (17)KatyInternet
Comcast Xfinity Outage in Katy, Texas (18)KatyInternet
Comcast Xfinity Outage in Katy, Texas (19)KatyInternet
Comcast Xfinity Outage in Katy, Texas (20)Sugar LandInternet
Comcast Xfinity Outage in Katy, Texas (21)KatyInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Katy, Texas

Latest outage, problems and issue reports in Katy and nearby locations:

  • Comcast Xfinity Outage in Katy, Texas (22)Aili Toivanen (@ailitoiv) reported fromPecan Grove, Texas

    @Xfinity @comcast @comcastcares How do your customers get customer service vs your automated non-helpful systems?

  • Comcast Xfinity Outage in Katy, Texas (23)Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas

    @comcast is the literal worst. Just horrendous always and does nothing to improve their service.

  • Comcast Xfinity Outage in Katy, Texas (24)Ajcity (@ldowu_ajayi) reported fromFour Corners, Texas

    @comcastcares I want to find out about your mobile telephone subscription. Maybe I can switch to your network. How reliable is xfinity phone network?

  • Comcast Xfinity Outage in Katy, Texas (25)garciadadof3! (@Garciadadof3) reported fromKaty, Texas

    @fduzant @JuliaMorales Sounded like it was an xfinity issue.

  • Comcast Xfinity Outage in Katy, Texas (26)Danielle Weston (@Dany_Weston) reported fromKaty, Texas

    @passthegravypod I have been having the same issues @notpatdionne is having with @Xfinity dropping out constantly is been 4 weeks #ptgnotcool do you know how hard it is to explain down internet to a ******* 4 yr old,

  • Comcast Xfinity Outage in Katy, Texas (27)Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas

    @comcast There isn’t an outage

  • Comcast Xfinity Outage in Katy, Texas (28)Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas

    @comcast where their motto is "our customer service is almost as bad as our internet service."

  • Comcast Xfinity Outage in Katy, Texas (29)Billy Hicks (@18handicap) reported fromSugar Land, Texas

    @Xfinity it's a shame that when I call customer service for another internet outage, your agent tries to sell me a mobile phone plan during the call "to reward me for being a subscriber since 1984." I want the internet fixed, not a sales pitch. @TXPrepSoftball

  • Comcast Xfinity Outage in Katy, Texas (30)garciadadof3! (@Garciadadof3) reported fromKaty, Texas

    @Xfinity Can someone please contact me! I’m trying to help a family member set up their new service they’ve already purchased, but need assistance. We’ve called cust ser and waited 8-12 min for the call back, but over an hour later we have nothing. No help from local store either

  • Comcast Xfinity Outage in Katy, Texas (31)Cicely Ross (@destindreama) reported fromFour Corners, Texas

    @Xfinity @comcastbusiness @comcastcares if forcing me to go to sleep with this no service and don't even have a msg that service is down It better be up in 6 hrs for my girls to be homeschooled

  • Comcast Xfinity Outage in Katy, Texas (32)Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas

    Daily reminder that @comcast is terrible.

  • Comcast Xfinity Outage in Katy, Texas (33)Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas

    @comcast sucks. That's the tweet. Just awful.

  • Comcast Xfinity Outage in Katy, Texas (34)marmar (@yungmarlyn) reported fromFour Corners, Texas

    xfinity is f*cking terrible

  • Comcast Xfinity Outage in Katy, Texas (35)Tony Garcia (@tgarcia1971) reported fromCinco Ranch, Texas

    @peaco*ckTV This app doesn’t work properly... at least from the @Xfinity platform service... 👎

  • Comcast Xfinity Outage in Katy, Texas (36)EJSenior (@EJSenior83) reported fromCinco Ranch, Texas

    @Peaco*ckTVCare @peaco*ckTV I having problems logging on my Samsung TV with the Peaco*ck new app it doesn't recognize my Comcast email and password.

  • Comcast Xfinity Outage in Katy, Texas (37)Todd Harris (@rubeharris) reported fromSugar Land, Texas

    @Xfinity you’re killing me! The amount of money that is charged and service has been more off than on this weekend. Hard to do virtual schoolwork without your service. Help!

  • Comcast Xfinity Outage in Katy, Texas (38)D (@geauxdj74) reported fromCinco Ranch, Texas

    Bad time for a “quick household update” @Xfinity #TheLastDance

  • Comcast Xfinity Outage in Katy, Texas (39)Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas

    Regular reminder that @comcast is the worst company on the planet.

  • Comcast Xfinity Outage in Katy, Texas (40)Thuy Nguyen (@troioiThuy) reported fromPecan Grove, Texas

    Why did I wake up without any service from Xfinity AND T-mobile ?? ******* trash

  • Comcast Xfinity Outage in Katy, Texas (41)Da Inquisitor ₿ (@incujames) reported fromSugar Land, Texas

    @calboone @Igottajacob @Xfinity I did try in my pc I just got the same problem.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Katy, Texas (42)𝔠𝔞𝔦𝔱𝔩𝔦𝔫 (@OnAnyOtherDay) reported

    @jbee_13 @Xfinity @comcast Is your router old? I had that problem too and a new router fixed the issue

  • Comcast Xfinity Outage in Katy, Texas (43)Courtney L. Irving (@Irving1532) reported

    @racechaser51 Who knows, DEI was her husbands dream not hers and Dale Jr. was in no position to be running a company at the time. Even now he says Kelly is running his Xfinity team. We will never know

  • Comcast Xfinity Outage in Katy, Texas (44)Michael D Pitts (@Dashon_3100) reported

    @SnazzyQ Damn! I would do it, Here in Boston if you want Xfinity 2g data plan it cost near $300 a month.

  • Comcast Xfinity Outage in Katy, Texas (45)10 🚚 team helper behind the scenes friend of Jen (@WilliamBasham11) reported

    I watch for Nascar for the small teams I watch for. No fun when you have to watch on your phone and 00 is in the Garage with Roof Flap Issues. Daytona did have rain& wind. Crazy stuff has happened in Xfinity race Cup race 15 has no speed

  • Comcast Xfinity Outage in Katy, Texas (46)Brenda Johnson, CISSP, MBA (@BrenlynnJ) reported

    AND Comcast will give away my home phone number if I don't pay an additional $30/mo on top of that!!! Any other #Caldorfire evacuees having this issue??? Could Comcast be worse?????? #3

  • Comcast Xfinity Outage in Katy, Texas (47)Degen (@CryptDegenerate) reported

    Xfinity tonight time to make bad decisions

  • Comcast Xfinity Outage in Katy, Texas (48)SouthwestTraveler (@ShanaSierraSUP) reported

    @BrenlynnJ @comcast Help the #CaliforniaWildfires evacuees!

  • Comcast Xfinity Outage in Katy, Texas (49)Nitesky (@Nitesky) reported

    @bobpockrass Scanner worked for Xfinity so WTF is wrong now. I get all video of in car.

  • Comcast Xfinity Outage in Katy, Texas (50)David Sanford (@Davey64) reported

    @racechaser51 I heard some xfinity drivers thanking ECR motors, Doesn't that stand for earnhardt Childress racing ? Isn't that earnhardt corporation all but shut down now ?

  • Comcast Xfinity Outage in Katy, Texas (51)Brenda Johnson, CISSP, MBA (@BrenlynnJ) reported

    @comcast - we fire evacuees deserve better treatment than this!!! We need to keep Internet so we can see our homes via cameras, Yet, we are not using your other services. No, we can't return boxes when we are evacuated, and $129/mo when we are not there is HORRID!! #Caldorfire

Comcast Xfinity Outage in Katy, Texas (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

Additionally, you can text OUT to 266278 (COMCST) to check for outages in your area. Data and messaging rates may apply. You can also choose the option to Text me with updates to receive a text message update as soon as your Xfinity services are restored.

Why is my Xfinity suddenly not working? ›

Unplug the power from your modem or gateway, wait one minute, and then plug it back in. You can also do so remotely if your modem is responsive by performing a restart. Check for local outages using the Xfinity Status Center Outage Map.

Are Xfinity and Comcast the same company? ›

Are Xfinity and Comcast the same thing? At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

How do I know if my network is down in my area? ›

ISP outages and network congestion

If your internet is completely out and you've already tried restarting the router, check your provider's social media pages, official website or sources like downdector.com for updates and outage reports. You can also call customer service, but be prepared for a long wait on hold.

Why is Xfinity saying no Internet connection? ›

Restart Your Device and Router

One of the first troubleshooting steps to take when your Xfinity WiFi has no Internet connection is to restart your computer, phone, tablet, or other connected devices. Restarting your equipment forces your device to refresh its connection to the network.

How do I refresh my Xfinity signal? ›

Press the A button on your remote control, or visit the Help section in Settings. (Saying “System Refresh” into your Voice Remote will take you to step three.) Highlight the System Refresh tile, and press OK.

Is Xfinity a Chinese company? ›

Comcast Cable Communications, LLC, doing business as Xfinity, is an American telecommunications business segment and division of the Comcast Corporation. It is used to market consumer cable television, internet, telephone, and wireless services provided by the company.

What is Comcast's new name? ›

Comcast is the name of the parent company now, which also owns NBCUniversal, Sky, Universal Studios, etc. Xfinity is the name that Comcast does business as for residential Internet, pay-TV, telephone, and mobile cellular services in the US.

Is 800 266 2278 Comcast? ›

YOU HAVE THE RIGHT TO TERMINATE YOUR AUTHORIZATION AT ANY TIME ONLINE BY LOGGING INTO YOUR ACCOUNT AT CUSTOMER.XFINITY.COM AND TERMINATING AUTOMATIC PAYMENTS OR BY CALLING YOUR LOCAL COMCAST OFFICE AT 1-800-266-2278 AND TERMINATING YOUR AUTHORIZATION WITH A COMCAST CUSTOMER ACCOUNT EXECUTIVE.

Why is Xfinity showing no signal? ›

Troubleshooting steps

Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations.

Does Xfinity need to come to my house? ›

If you need services professionally installed or are having trouble with your service, one of our technicians needs to visit your home.

What towers do Xfinity run off of? ›

Xfinity Mobile uses Verizon's network, the nation's second-largest wireless carrier. Their 4G LTE Network covers 99 percent of the U.S. population, making it the best of the big three in terms of coverage. In 2019, Verizon was the first carrier to launch a 5G network in the US.

How do I report no Internet to Xfinity? ›

How to report a service issue. You can report an issue by going to the Xfinity Status Center. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Click the Check for Issues button.

What do you do when Xfinity WiFi goes down? ›

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can't fix online and a visit is required, you have the option to schedule a technician visit.

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