18006548818 (2025)

FAQs

Whose number is 1 800 654 8818? ›

We're Portfolio Recovery Associates, LLC and we're changing the way debt collection works. If you have been contacted by us it's because your original creditor sold us your account, and we now own your debt.

Is Portfolio Recovery Associates Legit? Yes, Portfolio Recovery Associates is a legitimate company. Portfolio Recovery Associates is a debt buyer that engages in the business of buying charged-off and defaulted consumer debts from creditors.

It is not uncommon today for people to be pursued by debt collectors for money they don't owe. This occurs for several reasons: the original creditor may have made an accounting error, you may be a victim of identity theft, or the creditor may have found the wrong person with a similar name.

Ignoring or avoiding the debt collector may cause the debt collector to use other methods to try to collect the debt, including a lawsuit against you. If you are unable to come to an agreement with a debt collector, you may want to contact an attorney who can provide you with legal advice about your situation.

Portfolio recovery companies acquire large volumes of unpaid accounts, typically at a discounted price, from original creditors such as banks, credit card issuers, or utility providers. The discounted price reflects the inherent difficulty in collecting the debt, as some debtors may be unable to repay.

Your Trusted Partner in Debt Recovery

With CSG, compliance is at our core. We follow all local, state, and federal rules and maintain the highest ethical standards. Our team stays current with evolving debt collection regulations, ensuring your interests remain protected.

Unfortunately, if you ignore the lawsuit, you can get a default judgment against you even if you have viable defenses against the case. Portfolio Recovery Associates would be legally entitled to collect the total amount of debt from you, including interest and late penalties.

Their primary goal is debt collection. They may be showing up on your credit report right now or they have be actively suing you for debt. They are not simply a collection agency, they are an actual debt buyer of debts and they frequently file debt collection lawsuits as part of their overall debt collection process.

So, make sure that you respond quickly. A failure to respond means that Portfolio Recovery Associates will be able to get a legal judgment against you.

If you are struggling with debt and debt collectors, Farmer & Morris Law, PLLC can help. As soon as you use the 11-word phrase “please cease and desist all calls and contact with me immediately” to stop the harassment, call us for a free consultation about what you can do to resolve your debt problems for good.

Why should you never pay a collection agency? ›

Paying an old collection debt can actually lower your credit score temporarily. That's because it re-ages the account, making it more recent again. This can hurt more than help in the short term. Even after it's paid, the negative status of “paid collection” will continue damaging your score for years.

Debt collectors can still collect even if they can't contact you. Stopping communication with a debt collector doesn't make the debt go away. In fact, they may find alternative ways to collect it from you.

Debt collectors are limited on when they can call you — typically, between 8 a.m. and 9 p.m. They are not allowed to call you at work. They can't lie or harass you. Debt collectors can't make you pay more than you owe or threaten you with arrest, jail time, property liens or wage garnishment if you don't pay.

A charge-off adversely affects your credit score, stays on your credit report for up to seven years and is a red flag to future lenders. You should also know that even if your account is charged off, that doesn't mean the debt is forgiven.

Yes, RMS Collections is a debt collection agency. They buy debt from a number of different creditors that no longer wish to attempt to collect the amount themselves (also known as a "charge-off"). RMS Collections may attempt to reach out via mail or phone calls (demanding payment).

Why would Capital Management Services contact or call me? If you have received a communication from Capital Management Services, it may be in regards to an account we are currently collecting or managing in some form.

Independence Capital Recovery is not fake or a scam. They are a legitimate business, however, their persistent calls might feel overwhelming.